I have had many people throughout the years work for this business. I am not quit sure who did your hair. As a member of the State Board of Barbers and Cosmetology, I have sat through numerous board meetings with such ridiculous complaints like hair being cut too short, too uneven, wrong color ect.: but never did they try to work it out with the business owner or the stylist. Instead they turn to write reviews to tarnish people's business or character. I have no idea who Sam is and being that it was in 2007 it was so long ago, however, I just recently had a future business prospect google me and found this comment about my business. I only wish I had more details to defend my business and my reputation. I would like to offer "Sam" the opportunity to come in and have their hair done by me to make it a more positive experience. I can assure you that I do know what "I'm" doing because it is a profession that I love and I'm inspired by everyday.